Return Policy

At GiftGalaxies, we value your satisfaction with our products. If you are not completely satisfied with your purchase, you can return the product within 30 days of delivery for a full refund, minus the cost of shipping.

To be eligible for a return, the item must be unused and in the same condition that you received it. It must also be in the original packaging. To initiate a return, please contact our customer service team at support@giftgalaxies.com. They will provide you with the necessary instructions and a return shipping label.

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment within 7 business days.

Please note that GiftGalaxies cannot be held responsible for items damaged or lost during return shipping. It is recommended that you use a shipping service with tracking and insurance.

If you receive a defective or damaged item, please contact our customer service team at support@giftgalaxies.com within 7 days of receiving the item. We will work with you to provide a replacement or a refund, depending on your preference.

If you have any questions about our return policy or the return process, please contact our customer service team at support@giftgalaxies.com. We are happy to help you with any concerns or issues you may have.